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There are many facets to running a business smoothly. Orders for supplies must always be made just in time—not beforehand—to save on storage, facilities must always be in top shape, and staff members must always be at their very best behavior. These and many other seemingly small details comprise the customer experience. Any slip ups may lead to a complaint, bad review, or in the worst case, loss of revenue. As much as possible, therefore, business owners must invest in ensuring their customers are happy with the place, the product, and the service.
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When piecing together how a business will achieve this, several traditional perks come to mind: refreshments upon entry, freebies when guests leave, and recently, valet parking. Historically, valet parking is a feature provided only in exclusive and upscale locations. Having it in a regular business adds class to the scene and makes customers feel extra special.
In general, businesses that operate out of their own location need to allot ample parking space for the customers they expect to receive. Establishments, like shopping malls or office buildings, must require a ticketing system to secure cars from theft and ensure that space is being paid for. Managing the staff to man the ticketing booth and to protect the lot is a difficult task. Building the lot is the easiest part; managing it is practically another business on its own.
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Valet parking makes things easy for both the guests and the business owner. Customers are always happy not to have to wait in line to find space to park, and are equally appreciative of having their car taken to them in the driveway. Having designated drivers, who take the worry off the customers, results in an overall great visiting experience. Knowing who those in charge of bringing cars in and out of the lot also makes it easy for the business owner to manage.
To learn more about parking management, follow valet service expert Anthony Preza on this Twitter account.